践祚:面试时不能说的话-华尔街日报

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2011年 05月 06日 08:10面试时不能说的话 想搞砸面试并不太难。

迟到、穿着不得体、接听手机都可以毁掉面试,说错话也能达到同样的效果。

许多招聘经理说,有些应聘者一开始看起来很理想,但当他们愚蠢地回答一些常见的面试问题后,就会被刷下来。

下面是对一些面试常见问题的不理想回答,如果你这样做了,面试一定会被搞砸,你将被直接淘汰出局。

问题一:现在,谈谈你自己的一些情况吧。

如果你胆敢把回答追溯到自己遥远的童年、中学的经历,或是和父母不愉快的关系,你铁定玩完。切记,这往往是摆在你面前的头一道问题。

很难说面试官想从你那里得到什么样的回答,但你尽可将其理解为他们想知道一些你职业经历的背景。卡洛琳•汤普森(Carolyn Thompson)是一名高管招聘人员,也是《十步找到完美工作》(10 Steps to Finding the Perfect Job)一书的作者,她建议“不妨问问面试官想让你从哪里说起。”是想知道你完整的职业背景,还是只想了解一些工作近况?汤普森说,“问清楚了,也好给自己一个时间定位,选择往前或是往后表述。”

问题二:你为什么不打算做现在的工作了?

首先要明确的是,既然你参加其他公司的面试,那肯定是不打算继续做现在的工作了。如果你的自身条件满足面试职位的各项要求,那就不要说自己只是想寻求些变化,也千万不要说目前雇主的坏话。

纽约iFind猎头公司的共同创始人派翠克•高尔曼(J. Patrick Gorman)表示,“说些当前和雇主的摩擦是可以的,但是要表现出想解决问题的态度,不要让自己显得是个满腹怨言的人。”

新泽西州科纳斯通人力资源公司(Cornerstone Search Group)的资深猎头顾问丽塔•伯伊尔(Rita Boyle)建议,面试者应解释一下为什么换工作是自己职业生涯中合情合理的一个步骤。

伯伊尔说道,“要着重解释你为什么想来这家新公司,而不是为什么要离开现在的雇主。”

还有什么不能说?有——你离开现公司(或加入新公司)是因为地理位置,薪酬或福利方面的原因。

问题三:你最大的强项和弱项是什么?

最糟糕的回答方式是没有丝毫的扭捏和谦虚。

高尔曼建议,“千万不能说‘弱点?我没有弱点’这样的话。”还有一种不明显但也容易酿成大祸的回答:承认自己的弱项,却不解释如何克服。承认自己有缺点,这一点非常重要,但一定要说明你是如何处理的。

谈及强项时,不要滔滔不绝地给自己脸上贴金——但也不要用一句放之四海皆准的套话来回答。

纽约州立大学莱闻学院(Levin Institute)讲授求职技巧的教授马克•赫什伯格(Mark Herschberg)说,几乎所有的应聘者都千篇一律地称自己很聪明或是工作努力。

赫什伯格说,“面对这些陈词滥调,我的回应是:‘95%的应聘者给我的是同样的答案,你能告诉我,你跟他们相比有什么特别之处吗?’”

问题四:你现在或以前的同事如何评价你?

这不是一个让你再次表扬自己的问题。汤普森说,“自评和他评是不一样的。”

美国东北大学商学院(Northeastern University's College of Business Administration)MBA职业中心主任林恩•萨瑞卡斯(Lynne Sarikas)建议,应聘者应该避免做出诸如“他们认为我是唯一能做对事情的人”或“他们觉得我是下班后的好玩伴”之类的回答。

汤普森说,要考虑到不同级别的同事是如何评价你的。比如你的下属,你可以说他们认为你为人公正,总是希望把有用的知识和经验的机会向下传递,从而帮助下属成长。

问题五:你的短期目标是什么?

永远不要暗示你在不久的将来会考虑自己创业、上学深造,或打算坐上面试官现在的位置。还有,不要把“短期”的含义搞混。

或许你把“短期”理解为未来半年内,而面试官想的是未来一年半到两年,所以搞清楚这个时间框架很重要。汤普森说,“很多人觉得‘我清楚自己的短期目标’,但如果没弄清‘短期’的定义,你可能会答非所问。”

问题六:有哪类特定的事情或人你不喜欢?

科纳斯通人力资源公司的共同创始人史蒂芬•拉兹(Steven Raz)说,这是一个内涵尤其丰富的问题,因此一定要仔细应对。他建议求职者在回答中尽量避免表达对曾共事过的那些权力在握的人物的不满。

此外,纽约猎头公司胡尔维茨战略人事公司(Hurwitz Strategic Staffing)的布鲁斯•胡尔维茨(Bruce Hurwitz)建议,不要刻意表现出一种万事皆可的风范来。诚实地说出自己通常不喜欢跟哪些人或事打交道——比如过于健谈的人,或者是需要无休止输入资料的工作——只要你应聘的职位不具备这些特点就行。

问题七:你还有什么问题吗?

拉兹说,如果面试中存在什么举足轻重的问题,这就算一个。不知道该问什么,就说明你对这份工作没有太多思考,或是不感兴趣。

并非提出任何一个问题都是合适的。不能问的包括工作薪酬、公司具体业务、能否在家办公、有多少假期、毒品检测和背景调查是不是强制性要求等等。拉兹建议应聘者问一些有助于“让面试官看到你具有符合公司要求的技能、经验和成绩的问题。”

为避免临时抓瞎,最好提前准备几个能显示出你对招聘企业和职位感兴趣的问题。

Kelly Eggers

(本文译自FINS.com)

(本文版权归道琼斯公司所有,未经许可不得翻译或转载。)2011年 05月 06日 08:10What Not to Say in a Job Interview It's not all that difficult to completely blow a job interview.

Showing up late, wearing inappropriate clothing and answering your cell phone are a few good ways to kill your chances. But sticking your foot in your mouth will do the job as well.

Many hiring managers say that on occasion, candidates that seem perfect at first get crossed off the list by saying something senseless when asked a routine interview question.

Here are a few responses to some of those frequently asked questions that will be sure to kill the conversation and send you straight out the door.

1: So, tell me a little about yourself.

If your answer begins with anything remotely related to your place of birth, experiences in grade school, or your bad relationship with your parents, you can pretty much consider the interview over. And remember, this is often the first question you'll face.

It's hard to know what exactly an interviewer is looking for you to say to this question, but it's safe to assume they want you to give a bit of background on your professional history. 'Ask them where they'd like you to begin,' says Carolyn Thompson, an executive recruiter and author of 10 Steps to Finding the Perfect Job. Are they looking for your entire professional background, or just your most recent work experience? 'It gives you a point to work forward or backward from,' Thompson explains.

2: Why do you want to leave your current job?

First and foremost, you should actually want to leave your job if you're going on interviews. If you meet that qualification, you shouldn't say you are just looking for a change and you definitely shouldn't badmouth your employer.

'It's ok to bring up a problem with your current employer,' says J. Patrick Gorman, co-founder of the iFind group, an executive recruiter based in New York, 'but you have to show how you attempted to solve it so you don't sound like a whiner.'

Rita Boyle, a senior executive search consultant with New Jersey-based Cornerstone Search Group, suggests explaining how the change is the next logical step for your career path.

'Explain why you're running to their company instead of why you're running away from your current one,' Boyle says

Other no-nos? Noting that you want to leave your company (or join a new one) because of anything relating to location, pay, or benefits.

3. What are your biggest strengths and weaknesses?

The worst way to answer this question is without the slightest pinch of modesty.

''Weaknesses? I don't have any weaknesses,' is the worst thing possible to say,' says Gorman. A less-obvious-but-still-awful answer? Identifying a weakness, but not explaining how you got through it, he says. It's important to acknowledge your downfalls, but explain how you've been able to work around them as well.

When it comes to discussing strengths, don't give yourself an endlessly glowing review -- but don't go with a one-size-fits-all answer, either.

Mark Herschberg, a career skills professor at the Levin Institute in New York City, says almost every candidate trots out a platitude about being smart or hard-working.

'In those cases, I respond, '95% of the candidates gave me that same answer, can you tell me anything that distinguishes you from them?'' he says.

4. How would your current or former colleagues describe you?

This is not an opportunity to simply re-frame your strengths. 'There's a difference between how you and everyone you work with would describe you,' says Thompson.

You should also steer clear of responses like 'the only employee who did things right,' or 'a great guy to hang out with after work,' says Lynne Sarikas, director of the MBA career center at Northeastern University's College of Business Administration.

Think about what people at each level of the workforce look to you for, says Thompson. Your subordinates, for example, might say you're fair, and are always looking to pass along useful knowledge and opportunities to gain experience.



5. What is your goal for the short term?

Never imply that you'll be leaving in short order to start your own business, go back to school, or that you see yourself in the interviewer's job. Another gaffe? Not knowing what your interviewer means by 'short term.'

You might define short-term as the next six months, and your interviewer might be thinking in terms of the next 18 to 24 months, so it's important to clarify the timeframe upfront. 'A lot of people think 'I know what my short-term goal is,' but if you don't know their definition of 'short term,' your answer may or may not be appropriate,' says Thompson.



6. Are there certain tasks or types of people you don't like?

This is a particularly loaded question, according to Steven Raz, co-founder of Cornerstone Search Group, so make sure to tread carefully. Steer clear of any answer that is abrasive to authority figures, he counsels.

At the same time, Bruce Hurwitz of Hurwitz Strategic Staffing, a New York City executive recruiting firm, advises not to feign a universally agreeable demeanor. Be honest here, and note the things you tend to avoid -- whether it's people who are overly chatty, or jobs that require endless data input -- as long as the tasks or personalities aren't going to be an inherent part of the role.



7. Do you have any questions?

If there's a question that's a guaranteed game-changer, it's this one. Coming up blank is a good way to show that you aren't thoughtful or interested in the job, says Raz.

And not just any questions in return are appropriate. No-nos include asking about compensation for the job, what the company does, if you can work from home, how much vacation time you'll get, or if the drug and background testing are really mandatory. Ask queries that will help 'match up your skills, experiences and accomplishments with what they're looking for,' says Raz.

Instead of fumbling in the final minutes of the interview, be prepared with a few great questions that show you're interested in both the company and the job.

Kelly Eggers